Automation · AI · Client portal
Technology and client portal
Multiplay is the only indoor playground manufacturer that automates its whole process. Artificial intelligence prepares 3D designs, part lists, material and cost calculations and technical sheets that our engineers review, and every client follows the project in a private portal, from the first proposal to the final certificate.
What we automate
AI in design and production
Our engineers review everything the AI prepares before it reaches you.
| Task | What the system does |
|---|---|
| 3D design | Renders of your venue with the playground in place, with colour changes |
| Part lists | Every tube, net, platform and play element listed for manufacturing |
| Materials and costs | Automatic calculation of materials and of the cost of each quality level |
| Technical sheets | Sheets and documentation for each project |
Client portal
What you see in your private portal
| Section | What you can do |
|---|---|
| Proposals and 3D renders | See and compare the designs and choose the colours |
| Venue checklist | What your venue needs before installation |
| Pro-forma invoices and payments | Download pro-forma invoices and invoices |
| Order status | Proposal → deposit → manufacturing → shipping → installation → certificate, in real time |
| Manufacturing photos | Photos of your playground while it is being built |
| Certificates | Certificate of conformity and safety rules sign customised for your venue |
| Maintenance | Maintenance reminders, incidents and warranty |
Unique access for each client, available at any time.
Cristina
Our AI assistant, available 24/7
Cristina is an artificial intelligence assistant, not a person. Her answers are for guidance only and our team confirms every quote in writing.
| Question | Cristina helps with |
|---|---|
| Sizes and models | What fits in your venue and which models to consider |
| Standards | EN 1176, EN 1177 and EN 13219 explained simply |
| Lead times | Manufacturing and installation, usually 4 to 6 weeks |
| Talk to a person | She passes you to our team whenever you want |
Frequently asked questions
Is the client portal free?
Yes. Every client gets private access to the portal at no extra cost.
Is Cristina a person?
No. Cristina is an artificial intelligence assistant. You can ask to talk to our team at any time on +34 691 696 000.
Does the AI decide the price?
No. The AI helps calculate materials and costs, but every quote is reviewed and confirmed by our team.
Can I see the catalogue and projects online?
Yes, at ai.multiplay.com.es: catalogues, more than 200 completed projects and the playground configurator.
See it working
Ask Cristina or our team for a demonstration of the portal.
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