Before you buy, ask the manufacturer where it manufactures, which standard it meets and which documents it delivers, what the playground is made of, who installs it, what warranty it gives, how long it takes and whether it stocks spare parts. Get the answers in writing, and the 3D design of your venue before you pay, so you compare quotes like for like.
The 10 questions in one table
| Question | Why it matters | Our answer |
|---|---|---|
| Does it have its own factory? | Without middlemen it controls lead times, quality and spare parts | Yes, in San Vicente del Raspeig (Alicante, Spain), since 2009 |
| Will it show me the playground before I pay? | It avoids surprises about space and budget | Free 3D design of your venue, with changes until you approve it |
| Which standard and which documents? | Insurers and authorities ask for them | EN 1176; certificate of conformity, technical safety report and user manual |
| What is it made of? | Materials decide how long the playground lasts | 48 mm DIN 2240 steel tube (AENOR), nets sewn with a double knot, 600 g PVC |
| Who installs it? | Poor installation compromises safety | Our own crew; we also install for other manufacturers |
| What warranty? | It shows how much the manufacturer trusts its product | 2 to 4 years, depending on the quality level |
| How long does it take? | Every week with the venue closed costs money | 4 to 6 weeks from design approval |
| Does it have references? | Real playgrounds you can visit | More than 600 playgrounds in 27 countries |
| How do I follow my order? | Knowing the stage avoids calls and delays | Client portal with real-time status, and Cristina, our AI assistant, at any time |
| Spare parts and maintenance? | Every playground needs inspections and replacement parts | Spare parts always available, also for other brands; inspection with certificate |
Compare quotes by quality, not just by price
Two playgrounds with the same design can have very different prices because of the materials. Ask each manufacturer for its specifications and compare them line by line. These are ours at the standard level:
| Component | Specification |
|---|---|
| Structure | 48 mm steel tube to DIN 2240, AENOR certified, made in Spain |
| Connectors | Galvanised steel clamp connectors, TÜV tested |
| Nets | Nylon, 45 mm mesh, made in Spain and stitched to the tube with a double knot, not cable ties |
| Padding | 20 mm expanded polyethylene, plastic-coated, made in Spain |
| Play elements | 600 g PVC made in Spain, double stitching, 35 kg/m³ foam |
| Platforms | 19 mm boards (never less than 16 mm), PVC-covered |
Our standard materials are neither the most expensive nor the cheapest on the market. At each quality level we show you what changes and what it costs.
Warning signs
- It will not show you the design of your venue before you pay.
- It does not say which standard it meets or which documents you will receive.
- It is unclear who will install the playground.
- It has no spare parts, or cannot tell you how long they take.
- The quote does not detail quality levels or materials.
Manufacturer or distributor
If you buy from a distributor in your country, ask who manufactures and who installs. We are looking for distributors in every country, with special discounts and exclusivity.
The next step
Send us your floor plan on WhatsApp at +34 691 696 000 or to info@multiplay.com.es. We send back the 3D design and a quote at every quality level, with the materials detailed, so you can compare.
Frequently asked questions
Do you manufacture for clients outside Spain?
Yes. We have playgrounds in 27 countries in Europe, the Americas, Africa and the Middle East. Shipping and installation are quoted for each country.
Can I see the playground before buying it?
Yes. We send you the 3D design of your venue with the playground in place and change it until you approve it.
Do you install playgrounds by other manufacturers?
Yes. Our installation crew also works for other manufacturers.
Do you offer financing?
We do not provide financing directly. We work with leasing companies and can put you in touch with BBVA.
